Privacy Policy
Last revised: July 11, 2026
This Privacy Policy governs the collection, use, and disclosure of personal information that Ironworks Gate Co. obtains through the website located at gaterepairlittleelmtx.com (the Site). Ironworks Gate Co. is a marketing and referral company: it advertises home-service solutions, receives service inquiries from Site visitors, and routes those inquiries to independent businesses that carry out the requested work. Ironworks Gate Co. does not itself perform any home-service work. By visiting the Site, submitting a service request, or otherwise providing personal information, a visitor acknowledges that they have read and accepted the terms of this Policy in their entirety. Continued use of the Site following any update to this Policy constitutes acceptance of the revised terms.
What Does a Visitor Agree to When Submitting Information?
When a visitor submits a form, initiates a chat session, places a telephone call, or transmits information through any other feature of the Site, that visitor expressly consents to the following: (1) their personal information will be transferred to and used by Ironworks Gate Co. and by whichever independent business receives the referral in order to address the request; and (2) both Ironworks Gate Co. and that independent business may contact the visitor regarding the inquiry by telephone call, text message, or electronic mail.
Such consent encompasses contact through automated or predictive dialing systems, prerecorded voice messages, and artificial-voice technology. This consent is provided voluntarily. Agreement to receive calls or text messages is not a condition for purchasing any product or service, and declining such contact does not disqualify a visitor from receiving a referral or obtaining service.
Does This Policy Apply to Other Websites?
The Site may contain hyperlinks to external websites, including those operated by manufacturers, trade associations, or businesses to which a referral has been made. Those websites are owned and operated by parties other than Ironworks Gate Co., and this Policy does not govern their data practices. A visitor who follows such a link should consult the applicable privacy notice on the destination site. Ironworks Gate Co. takes no responsibility for the content or privacy practices of any third-party website.
Is Ironworks Gate Co. Part of a Larger Group of Companies?
Ironworks Gate Co. operates as one brand within a broader portfolio of home-service marketing websites and brands that share common ownership or management. Across that portfolio, certain operational functions - including call-center services, scheduling and customer-relationship management platforms, hosting infrastructure, and marketing technology - are provided by shared vendors and handled on a consolidated basis.
Personal information collected through the Site may be disclosed to sibling brands within that portfolio, as well as to the shared vendors that support them, where doing so is necessary to route a service request to the correct trade category or geographic area, or to support functions such as billing, fraud detection, quality assurance, and customer service. Any affiliated brand or shared vendor that receives personal information under this arrangement is required to handle it in accordance with this Policy or a materially equivalent data-protection standard.
What Privacy Rights Do Residents of Certain States Possess?
Residents of California, Virginia, Colorado, Connecticut, and Utah - and residents of other states that have enacted comparable comprehensive privacy legislation - are entitled to exercise the rights described in this section with respect to their personal information.
Rights Available:
- Access. The right to know the categories and specific pieces of personal information that Ironworks Gate Co. has collected, as well as the categories of recipients to whom that information has been disclosed.
- Correction. The right to request correction of personal information that is inaccurate or incomplete.
- Deletion. The right to request that personal information be deleted, subject to applicable legal exceptions.
- Portability. The right to receive a copy of personal information in a structured, portable format.
- Opt-Out of Sale or Sharing / Targeted Advertising. The right to opt out of the sale or sharing of personal information and of its use for targeted advertising or profiling that produces legal or similarly significant effects.
Disclosure Transfers and the Opt-Out Mechanism: Because the fundamental purpose of the Site is to route visitor inquiries to independent businesses that can respond to them, a visitor’s contact details and project information are passed on to those businesses as a core function of the service. Under the privacy statutes of certain states, that transfer may constitute a sale or sharing of personal information, even though no monetary payment is exchanged for the data itself. A visitor who does not wish their information to be transferred in that manner should refrain from submitting a request. A visitor who has already submitted a request and wishes to withdraw consent or exercise the opt-out right may do so by contacting Ironworks Gate Co. through the contact page. That contact channel is the designated opt-out mechanism; there is no automated cookie toggle or banner associated with this right.
How to Submit a Request: Any of the rights listed above may be exercised by submitting a written request through the contact page. An authorized agent may submit on a consumer’s behalf, provided that adequate proof of authorization accompanies the request. Ironworks Gate Co. may require verification of identity before processing a deletion, access, or correction request. Responses will be provided within the timeframe prescribed by the law applicable to the requesting consumer’s state of residence.
Appeals: If Ironworks Gate Co. declines to honor a privacy request in whole or in part, the consumer will receive a written explanation. The consumer may appeal that decision by responding to the notice of denial or by submitting a new message through the contact page, clearly identifying it as an appeal. Ironworks Gate Co. will communicate the outcome of the appeal as required by applicable law.
Non-Discrimination: No visitor or consumer will be denied access to the Site or its referral services, charged a different price, or provided a diminished quality of service on the basis of having exercised any privacy right described in this section.
Is the Site Directed at Children?
The Site is intended for use by adults seeking home-service solutions and is not directed at children under the age of thirteen (13). Ironworks Gate Co. does not knowingly solicit or collect personal information from individuals in that age group. If Ironworks Gate Co. becomes aware that personal information has been submitted by a child under the age of thirteen, it will take reasonable steps to delete that information from its records promptly.
How Will Visitors Learn of Changes to This Policy?
Ironworks Gate Co. reserves the right to revise this Policy at any time. When a revision is made, the updated Policy will be posted at gaterepairlittleelmtx.com with a new Last Updated date reflected at the top or bottom of the page. Visitors are encouraged to review the Policy periodically. Material changes will be effective upon posting unless applicable law requires a different notice standard. Continued use of the Site after a revised Policy has been posted constitutes acceptance of the updated terms. This Policy was last updated on July 11, 2026.
What Governs Text Message Communications?
By submitting a service inquiry through the Site, a visitor authorizes both Ironworks Gate Co. and the independent business or professional that receives the referral to contact them via SMS or MMS text message regarding the request. That authorization extends to messages sent using an automatic telephone dialing system or autodialer, as well as to messages that include prerecorded or artificial-voice content.
Consent is voluntary. Agreement to receive text messages is not a condition of obtaining any goods or services through the Site or through any referred business.
- Message frequency: The number of messages a visitor receives will vary depending on the nature of the inquiry and how the referred business responds.
- Carrier charges: Message and data rates may apply according to the visitor’s wireless carrier plan.
- To stop messages: Reply STOP to any text message to cancel further text communications from the sender of that message. Reply HELP to any message for assistance. Note that opting out of text messages does not discontinue telephone or email contact related to an open service request unless the visitor specifically requests that as well.
- Additional opt-out assistance: A visitor may also submit an opt-out or help request through the contact page.
To Whom Is a Visitor’s Information Disclosed?
The central function of the Site is to connect homeowners and property managers with businesses equipped to perform the requested work. Accordingly, the information a visitor submits - including contact details, the service address, and a description of the project - is disclosed to the licensed contractors, tradespeople, and home-service companies that are positioned to quote and carry out that work. Those businesses are not agents or employees of Ironworks Gate Co.; they operate under their own licenses and independently set their own schedules, pricing, and practices. Upon receiving a referral, such a business may reach out to the visitor directly by any of the contact methods the visitor provided.
Beyond that core disclosure, personal information may also be shared with the affiliated brands and shared-service vendors described in this Policy, as well as with legal, compliance, or law-enforcement authorities when disclosure is required by law or necessary to protect rights and safety.
What Personal Information Does Ironworks Gate Co. Collect?
Ironworks Gate Co. collects personal information through several channels on the Site, including quote-request forms, contact forms, live-chat features, and inbound telephone inquiries. The specific information gathered through those channels typically includes some combination of the following:
- The visitor’s full name and, where applicable, the name of a business or property owner;
- A telephone number at which the visitor can be reached;
- An email address;
- The street address or general location of the property at which service is sought;
- A narrative or structured description of the work the visitor is requesting.
In addition to information that visitors actively provide, the Site’s hosting and analytics infrastructure automatically records certain technical data associated with each visit, such as the pages viewed, the sequence and duration of browsing activity, the type and version of the browser in use, and the general geographic region inferred from the visitor’s IP address. This technical data is used primarily for Site administration, performance measurement, and marketing optimization.
How Long Does Ironworks Gate Co. Retain Personal Information?
Personal information collected through the Site is retained for as long as reasonably necessary to fulfill the purpose for which it was collected - principally, coordinating the service request and ensuring that the referral has been properly received and acted upon. Information may be retained beyond that period where Ironworks Gate Co. has a legal obligation to do so, where it is needed to resolve a dispute or enforce an agreement, or where applicable record-keeping requirements mandate a minimum retention period. When personal information is no longer needed for any such purpose, Ironworks Gate Co. will dispose of it in a manner designed to prevent unauthorized access or reconstruction.
How Can a Visitor Reach Ironworks Gate Co. With Privacy Questions?
Questions, concerns, or formal requests regarding this Privacy Policy - including requests to access, correct, delete, or opt out of the sharing of personal information - may be directed to Ironworks Gate Co. through the contact page. Ironworks Gate Co. will endeavor to respond to all privacy inquiries in a timely manner consistent with applicable legal requirements.